About the Request official letter page

This page will display letters relevant to you. You can now quickly and easily access a selection of letters and statements through MyAccount.

You can download the letters and print them at home, have them mailed to you by post or pick them up from you designated VAN office.

• Step by step instructions (PDF)514KB
• Step by step instructions (RTF)17.2MB
• Step by step instructions (DOC)737KB

If you need further assistance, please call the Veterans’ Access Network (VAN) on 1800 555 254  during business hours, or email generalenquiries@dva.gov.au