About the Request a replacement card page

This page enables you to request a replacement card. Only active cards currently held by you can be requested.

For further help with this page, view:

  • Step by step instructions (PDF)163KB
  • Step by step instructions (RTF)8.5MB
  • Step by step instructions (DOC)304KB

If you need further assistance, please call the Veterans’ Access Network (VAN) on 1800 555 254  during business hours, or email generalenquiries@dva.gov.au