About the claims page

This page displays draft claims and the status of claims lodged with the department within the last three years. Claims for initial liability, compensation following death, determining qualifying service, pensions and cards can be completed and lodged online.

For further help with this page view:

• Step by step instructions (PDF) 452KB
• Step by step instructions (RTF) 1.12MB
• Step by step instructions (DOC) 530KB

If you need further assistance, please call the Veterans’ Access Network (VAN) on 1800 555 254  during business hours, or email generalenquiries@dva.gov.au