About the Claims and benefit requests page

This page displays the status of claims you have made for benefits, together with a history of such claims since MyAccount became available (up to three years of claims may be displayed).

Only certain types of claims will be displayed.

For further help with this page, including an explanation of the types of claims displayed, view:

  • Step by step instructions (PDF)282KB
  • Step by step instructions (RTF)1.22MB
  • Step by step instructions (DOC)595KB

If you need further assistance, please call the Veterans’ Access Network (VAN) on 1800 555 254  during business hours, or email generalenquiries@dva.gov.au