Please ensure your credential is valid and your system is correctly set up to access this service using the links below before trying again.

Troubleshooting AUSkey certificates for logging in:

1. Do you have a valid AUSkey certificate? This may be the issue for logging in, if you do not. To find more information and validate your AUSkey certificate - [link to the AUSkey page]
2. Do you have an AUSkey certificate? If you do not have one, you will need to go to [link to the AUSkey page] to obtain one
3. If there was an error identified with your AUSkey certificate, you will need to go to [link to the AUSkey page] to amend the issue before trying again

For information about AUSkey - [Link to information on AUSkey]

If this problem persists, or if you need help accessing the DVA Connect service, please contact the DVA Connect Helpdesk through one of the channels below.

For any system issues please contact 1300 550 455 and ask for a team leader or manager to assist you - Monday to Friday (8.00am - 7.00pm AEST)