The Department of Veterans' Affairs
 

ESO Portal Registration Information

What is the ESO Portal?

The ESO Portal is an online facilitity that makes it easier for advocates and pension officers in Ex-Service Organisations to lodge claims and reviews.

Claim representatives can check claimants' DVA history and track progress of claims and reviews – without the need to phone DVA or lodge an FOI request. ESOs can also claim DVA BEST funding in the portal.

How to access the portal – AUSkey

Organisations with an Australian Business Number (ABN) can "self-register" to use the ESO Portal. Each portal "user" requires authorisation from the organisation to use the ESO Portal. This is an 'AUSkey'.

AUSkey is a secure login. By granting an AUSkey, the organisation verifies the identity of the user and vouches for their authority to access and share information using the Portal.

How to get an AUSkey

To get AUSkeys, your AUSkey administrator will go to the Australian Business Register (ABR) and apply for an AUSkey online then issue AUSkeys to all users.

Click here to download information on getting an AUSkey.

I already have an AUSkey and wish to register my ex-service organisation to use the ESO Portal.


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